How We Are Helping Our Customers
Customers see us as their one-stop trusted advisor to get things done, and to be proactive when we notice that something is not quite right. When we’re onsite, there’s no need to worry about us—we know their systems, critical valves and instruments, and the history of anything we’ve installed or repaired. We can fully support their planned outage, while maintaining their schedule and budget.
Our Services Include:
- Outage planning support
- Scope optimization
- Logistics and execution support
- Schedule and cost management planning
- Supervision and quality control
- OEM-certified repair capabilities, onsite and at our state-of-the-art Operations Center
- Ongoing improvement recommendations
- Preventative maintenance programs, including leak detection and monitoring services
- A dedicated Outage Manager to quarterback the process
“I like to think that ECI sets the standard for outage management. Day to day, we run whatever jobs are needed, but the big projects differentiate us from all others. As one of several outage managers working with dozens of ECI field technicians, we are ‘all hands on deck’ when it comes to outage support. I’m passionate about our customers’ facilities, processes, and safety—as well as putting the right resources in place. That winning combination is what keeps our customers coming back, every season.”
Teddy Charletta, Outage Manager